Frequently Asked Questions
Christmas Light Service in Bucks County PA and Mercer County NJ
Answers your most commonly asked questions here
Can we determine the time that you take the decorations down?
Yes. A Christmas Decor by DKC representative will work with you to schedule a takedown appointment that is convenient for you.
How far in advance do we need to contact you to get a proposal and have the work done?
Our calendar starts filling up for November installations by late September. The decorating season is short, and we recommend you book your installation by September. Each year is a little different so don’t hesitate to call us in November if you are just getting around to it.
Do we need to be home for the installation?
Not for exterior installations. Our trained installation crews are efficient and can complete your installation regardless of your availability.
Will we need to hire an electrician?
In most cases, no. But with larger installations, additional power sources may be needed.
Will you install lights that we already own and can you store them as well?
No, we cannot warranty the quality or workmanship of lights we do not provide.
Is there a difference between your lights and the ones I can buy at my local retailer?
Absolutely! Our decor is manufactured to our specifications—longer-life bulbs and extra fullness on all of our greenery. We also feature UL-rated, outdoor extension cords, a variety of property-friendly installation accessories and commercial-grade specialty décor. You won’t find better quality anywhere!
Is there a labor warranty just in case the lights stop working or there is a problem?
With Christmas Décor, maintenance is included in the price.
Is there an extra cost to store our lights for next year?
The new Christmas Decor by DKC program is all-inclusive—one price for everything.
Do we rent the decor, lease it or do we own it?
All decor is included in the service package. With Christmas Decor, you’ll never own old, worn-out decor again!
How much will it cost us to have our decorations installed and taken down?
Each installation is customized to the property—so the customer can invest as much—or as little—as they want. Each proposal is presented with a number of options and we will help you build your decorating package over time.
Does Christmas Decor by DKC carry liability insurance specifically designed for Christmas decorating?
Christmas Decor by DKC employees are all highly trained and we are fully insured.
How many homes have you decorated and in what areas?
The Christmas Décor family of companies currently serve more than 40,000 customers in 48 states and Canada.
How many years have you been designing and installing Christmas lights?
Christmas Decor has been decorating since 1986, and franchising since 1996.